Terms of Service
Introduction
Welcome to Heston Group LLC DBA Clean Pro HQ. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using Clean Pro HQ's website and purchasing our commercial and service industry machinery, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. General Terms
1.1. Acceptance of Terms By using our website and purchasing products, you agree to comply with and be bound by these Terms. We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website.
1.2. Eligibility You must be at least 18 years old or have the consent of a parent or guardian to use our website and make purchases.
2. Product Information
2.1. Product Descriptions We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, current, or error-free. Product images are for illustrative purposes only and may not reflect the exact product you receive.
2.2. Pricing All prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors or omissions and to modify prices as necessary.
3. Orders and Payment
3.1. Order Acceptance Your order is not considered accepted until you receive an order confirmation email from us. We reserve the right to refuse or cancel any order at our discretion.
3.2. Payment Payment must be made in full at the time of purchase. We accept various payment methods as indicated on our website. All payment information is processed securely.
4. Shipping and Delivery
4.1. Shipping Policy Our shipping policy outlines the methods, rates, and delivery times available. Please review our Shipping Policy for detailed information.
4.2. Risk of Loss Title and risk of loss for products pass to you upon delivery to the carrier. We are not responsible for any damage or loss that occurs during shipping.
5. Returns and Refunds
5.1. Refund Policy Our refund policy details the conditions under which you may return products and request a refund. Please review our Refund Policy for more information.
5.2. Returns Products must be returned in their original condition and packaging. Refunds will be issued in accordance with our Refund Policy.
6. Account Responsibilities
6.1. Account Security If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
6.2. Account Termination We reserve the right to terminate or suspend your account if you violate these Terms or engage in fraudulent or illegal activities.
7. Intellectual Property
7.1. Ownership All content on our website, including text, images, logos, and trademarks, is the property of Heston Group LLC DBA Clean Pro HQ or its licensors and is protected by intellectual property laws.
7.2. Use of Content You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written permission.
8. Limitation of Liability
8.1. Disclaimer of Warranties Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our website will be error-free or uninterrupted.
8.2. Limitation of Liability To the maximum extent permitted by law, Heston Group LLC DBA Clean Pro HQ shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or products.
9. Indemnification
You agree to indemnify, defend, and hold harmless Heston Group LLC DBA Clean Pro HQ and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of our website or products.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of United States of America, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us:
- Email: sales@cleanprohq.com
- Phone: 856-484-6356 or 206-260-0930
- Registered Address: 301 West Washington Street, Riverside, New Jersey 08075, United States
Thank you for choosing Heston Group LLC DBA Clean Pro HQ. We appreciate your business and look forward to serving you.