Privacy Policy
Introduction
Welcome to Heston Group LLC DBA Clean Pro HQ. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website, purchase our products, or contact our customer service.
Information We Collect
1. Personal Information: When you make a purchase or register on our website, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
2. Payment Information: To process transactions, we collect payment information including credit card numbers or other payment methods. This information is processed securely by our payment processor and is not stored on our servers.
3. Usage Data: We collect data on how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site. This helps us understand user behavior and improve our services.
4. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
How We Use Your Information
1. To Process Transactions: We use your personal and payment information to process and fulfill your orders, including shipping and handling.
2. To Communicate with You: We may use your contact information to send you order confirmations, updates, promotional offers, and other information related to your purchases or our services. You can opt out of promotional communications at any time.
3. To Improve Our Website and Services: Usage data helps us understand how our website is used and identify areas for improvement. This information is used to enhance user experience and optimize our services.
4. To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
Sharing Your Information
1. Service Providers: We may share your information with third-party service providers who assist us in processing transactions, shipping orders, or managing our website. These providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.
2. Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., to meet national security or law enforcement requirements).
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Choices
1. Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
2. Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in each email. Note that you may still receive transactional or administrative communications.
3. Cookies: You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: sales@cleanprohq.com
- Phone: 856-484-6356 or 206-260-0930
- Registered Address: 301 West Washington Street, Riverside, New Jersey 08075, United States
Thank you for trusting Heston Group LLC DBA Clean Pro HQ with your personal information. Your privacy is important to us, and we are committed to protecting it.